Managing Expectations

As a business owner and service provide you started you business to provide a quality service that you could be proud of.  The challenge is how to manage everyone’s demands and ensure you have ‘win- win’ relationships. Coaching Tools for Watford’s approach brings together the successful strategies from project management, performance management, NLP and coaching.  This combination will ensure that not only are their expectations met but yours are too.


What do they really want?
By unravelling the wants, needs and desires of your customers you will discover how easy it is to have extremely satisfied customers. 


What will motivate your staff to performance at their best?
Getting your staff to do more for less without being asked will no longer be a challenge. 

Business Owner

What do you want for business and your life?
The science of getting what you want is simple but only possible if you have clearly defined what you really want.

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